Fear of losing key personnel in a tight labour market can delay supervisors and managers addressing performance issues. Lack of competence and/or confidence can also be a factor, deterring respectful and open communication. Regardless of origin, the end-result is a ‘snow-ball effect’ due to fear and misunderstanding, often leading to disengagement.
This programme breaks the cycle by providing learners with simple, practical, and effective tools for honest and constructive conversation. The feedback techniques shared are based in real-world experience and can be tailored with delivery either in-person or virtual. They produce increased clarity, compliance and accountability for better engagement and leadership.
Course dates are scheduled 'on-demand' if and when requested.
Contact fiona.fennell@ibec.ie for more information